Plaza Hair Salon in San Diego, California

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• michael Mcclendon

  Posted Aug, 01 2019

  I WAS a returning customer..
  
  The ladies I've had cut my hair before have done well..
  I had never left unsatisfied until today.
  
  (But no manager was on duty today.. I guess all business practices go out the door when the boss is away).
  
  After being seated to prepare for my haircut my stylist had to answer the phone. I heard her talking to the customer saying it's slower now and she could take "her" she went down to record the name and asked her when she would be in and she said okay I'll see you in 10 minutes stylist came back and remove me from her chair to tell me she had an appointment coming...
  I said excuse me?
  She said someone else will cut your hair..
  
  I got up and walked out the door..
  
  How do you remove someone to wait for someone not there that just an appointment on the phone?
  
  I assume the person on the phone was gonna be a larger charge than just your normal haircut i was getting..
  
  Completely unprofessional..

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